Privacy Policy
Last Updated: July 8, 2026
At SAKRAM Clear Aligners (“SAKRAM,” “we,” “our,” or “us”), protecting your privacy is fundamental to how we operate. Whether you’re visiting our website, booking a demonstration, registering your practice, or partnering with us for clear aligner treatment, we are committed to handling your information responsibly, securely, and transparently.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal data.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with SAKRAM, we may collect the following categories of information.
Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Mobile number
- Clinic or practice name
- Professional designation
- City and state
- Any information submitted through enquiry forms, demo requests or contact forms
Professional Information
When registering as a dental professional, we may collect:
- Dental registration details
- Clinic information
- Professional qualifications
- Practice address
- Business contact information
Patient Treatment Information
Where submitted by an authorised dental professional for treatment planning or aligner manufacturing, we may process:
- Digital intraoral scans
- Dental photographs
- X-rays and CBCT files
- Treatment prescriptions
- Treatment progress records
- Other information required to manufacture clear aligners
Patient information is processed solely for treatment planning, manufacturing, and clinical support under the direction of the treating dentist or orthodontist.
Technical Information
When you visit our website, we may automatically collect information such as:
- Device type
- Browser type
- Operating system
- IP address
- Pages visited
- Time spent on the website
- Referral source
- Website usage statistics
2. How We Use Your Information
We use your information to:
- Respond to enquiries and demo requests
- Communicate with dental professionals
- Register clinics and practitioners
- Manufacture custom clear aligners
- Support treatment planning
- Provide access to the SAKRAM Platform
- Monitor treatment progress through our digital tools
- Improve our products and services
- Enhance website performance and user experience
- Comply with applicable legal and regulatory obligations
We collect only the information reasonably necessary to provide our services.
3. Patient Data & Clinical Responsibility
SAKRAM is a clear aligner manufacturing and digital treatment support company.
Clinical diagnosis, treatment planning, patient consent, and treatment decisions remain the sole responsibility of the treating dentist or orthodontist.
Patient information submitted to SAKRAM is processed exclusively for purposes directly related to:
- Treatment planning
- Aligner manufacturing
- Clinical support
- Digital treatment monitoring
- Quality assurance
SAKRAM does not provide direct clinical advice or treatment to patients.
4. Information Sharing
We do not sell, rent, or trade personal information.
Information may be shared only where necessary with:
- Internal clinical and manufacturing teams
- Trusted technology service providers
- Secure cloud infrastructure providers
- Shipping and logistics partners
- Payment service providers (where applicable)
- Government or regulatory authorities when legally required
Every third-party service provider is expected to maintain appropriate confidentiality and security standards.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand website usage.
These technologies help us:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Maintain website security
You may control cookie preferences through your browser settings.
6. Data Security
Protecting information entrusted to us is a priority.
SAKRAM maintains appropriate administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or loss.
These measures may include:
- Secure cloud infrastructure
- Access controls
- Encryption where appropriate
- Regular security monitoring
- Limited access to authorised personnel only
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Maintain clinical and manufacturing records
- Comply with applicable laws and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Update your details
- Withdraw consent where applicable
- Request deletion of personal information, subject to legal or regulatory obligations
Requests may be submitted using the contact information provided below.
9. Third-Party Services
Our website may integrate with third-party platforms including:
- Google Analytics
- Google Maps
- Email communication services
- Payment gateways (where applicable)
These services operate under their own privacy policies, and we encourage users to review them independently.
10. Children’s Privacy
SAKRAM’s website and professional services are intended for dental professionals and adults.
We do not knowingly collect personal information from children through our website.
11. International Data Transfers
Where necessary, information may be processed or stored using secure infrastructure located outside India.
When such transfers occur, SAKRAM takes reasonable measures to ensure that personal information continues to receive an appropriate level of protection consistent with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations.
The revised version will be published on this page together with the updated “Last Updated” date.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.